{"id":3781,"date":"2022-07-23T03:59:54","date_gmt":"2022-07-23T07:59:54","guid":{"rendered":"https:\/\/greco.creaticastaging.com\/faq\/"},"modified":"2023-01-11T04:15:22","modified_gmt":"2023-01-11T09:15:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/new.greco.ca\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3781\" class=\"elementor elementor-3781\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d01ae3f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d01ae3f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15dba9a\" data-id=\"15dba9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7edf39 elementor-widget elementor-widget-heading\" data-id=\"a7edf39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a5cd2f elementor-widget elementor-widget-heading\" data-id=\"5a5cd2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des questions? Laissez-nous vous aider<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3744df7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3744df7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d593b85\" data-id=\"d593b85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5d8765 elementor-widget elementor-widget-heading\" data-id=\"e5d8765\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9ponses aux questions<br>Pos\u00e9es de mani\u00e8re r\u00e9currente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-253a6a3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"253a6a3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c51deb7\" data-id=\"c51deb7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0803e50 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0803e50\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c0674f6\" data-id=\"c0674f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-8e25de4\" data-id=\"8e25de4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2132e1f elementor-widget elementor-widget-elementskit-accordion\" data-id=\"2132e1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69fcdcaad2efc\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-2132e1f\">\n                        <a href=\"#collapse-9a1ced769fcdcaad2efc\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9a1ced769fcdcaad2efc\" aria-expanded=\"true\" aria-controls=\"Collapse-9a1ced769fcdcaad2efc\">\n                            \n                            <span class=\"ekit-accordion-title\">O\u00f9 trouver de l\u2019information sur les ingr\u00e9dients, les allerg\u00e8nes et les valeurs nutritives?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-right-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9a1ced769fcdcaad2efc\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-2132e1f\" data-parent=\"#accordion-69fcdcaad2efc\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            Vous pouvez trouver toutes les informations sur les ingr\u00e9dients que nous choisissons avec soin dans notre <a href=\"\/fr\/guide-nutritionnel\/\"><b>Guide nutritionnel<\/b><\/a>. Vous n\u2019avez pas trouv\u00e9 ce que vous cherchiez? <a href=\"\/fr\/nous-joindre\"><b>Communiquez<\/b><\/a> avec nous.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-2132e1f\">\n                        <a href=\"#collapse-33af30269fcdcaad2efc\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-33af30269fcdcaad2efc\" aria-expanded=\"false\" aria-controls=\"Collapse-33af30269fcdcaad2efc\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment \u00e9changer mes points Club Greco?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-right-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-33af30269fcdcaad2efc\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-2132e1f\" data-parent=\"#accordion-69fcdcaad2efc\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <strong>Facile !<\/strong>\n<ol>\n \t<li>Appuyez sur <a href=\"https:\/\/weborder6.microworks.com\/grecopizza\/Items\/Index\/1024\" target=\"_blank\" rel=\"noopener\"><b>Commander<\/b><\/a><\/li>\n \t<li>Ajoutez une pizza moyenne avec GrecoWorks (MC) ou 3 garnitures ordinaires \u00e0 votre panier.<\/li>\n \t<li>Au paiement, s\u00e9lectionnez \u00ab \u00c9changez mes points Club Greco \u00bb &gt; \u00ab Pizza gratuite Club Greco \u00bb. *le rabais sera automatiquement appliqu\u00e9 \u00e0 votre commande.<\/li>\n \t<li>F\u00e9licitations! Vous pourrez d\u00e9guster votre pizza gratuite tr\u00e8s bient\u00f4t! *limite d\u20191 pizza par jour.<\/li>\n<\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-2132e1f\">\n                        <a href=\"#collapse-ea9d2dd69fcdcaad2efc\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ea9d2dd69fcdcaad2efc\" aria-expanded=\"false\" aria-controls=\"Collapse-ea9d2dd69fcdcaad2efc\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment r\u00e9initialiser mon mot de passe du Club Greco?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-right-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ea9d2dd69fcdcaad2efc\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-2132e1f\" data-parent=\"#accordion-69fcdcaad2efc\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            Si vous \u00eates d\u00e9connect\u00e9 de votre compte Club Greco et vous avez oubli\u00e9 votre mot de passe, vous pouvez le r\u00e9initialiser \u00e0 l\u2019aide de votre courriel\u00a0:\n<ol>\n \t<li>Appuyez sur <a href=\"https:\/\/weborder6.microworks.com\/grecopizza\/Items\/Index\/1024\" target=\"_blank\" rel=\"noopener\"><b>Commander<\/b><\/a><\/li>\n \t<li>Trouvez le bouton \u00ab\u00a0Se connecter\u00a0\u00bb sous \u00ab\u00a0Mon compte\u00a0\u00bb dans le coin sup\u00e9rieur droit.<\/li>\n \t<li>S\u00e9lectionnez \u00ab\u00a0Mot de passe oubli\u00e9\u00a0\u00bb sur le formulaire de connexion.<\/li>\n \t<li>Tapez votre courriel dans la nouvelle fen\u00eatre et un lien sera envoy\u00e9 \u00e0 votre adresse courriel.<\/li>\n \t<li>Cliquez sur le lien pour saisir un nouveau mot de passe.<\/li>\n<\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-2132e1f\">\n                        <a href=\"#collapse-f116b4469fcdcaad2efc\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f116b4469fcdcaad2efc\" aria-expanded=\"false\" aria-controls=\"Collapse-f116b4469fcdcaad2efc\">\n                            \n                            <span class=\"ekit-accordion-title\">Il me manque des points sur mon compte Club Greco. Que faire?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-right-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f116b4469fcdcaad2efc\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-2132e1f\" data-parent=\"#accordion-69fcdcaad2efc\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            Nous pouvons vous aider, <a href=\"\/fr\/nous-joindre\/\"><b>Communiquez<\/b><\/a> avec nous.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-2132e1f\">\n                        <a href=\"#collapse-e62805969fcdcaad2efc\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e62805969fcdcaad2efc\" aria-expanded=\"false\" aria-controls=\"Collapse-e62805969fcdcaad2efc\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment \u00e9changer mes coupons en ligne?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-right-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e62805969fcdcaad2efc\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-2132e1f\" data-parent=\"#accordion-69fcdcaad2efc\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous avez un super coupon? \u00c9changez-le en ligne en suivant les \u00e9tapes suivantes\u00a0:<\/p><ol><li>Appuyez sur Commander<\/li><li>Passez commande \u2014n\u2019oubliez pas de choisir votre cro\u00fbte assaisonn\u00e9e GRATUITE.<\/li><li>Entrez votre code coupon au moment de payer dans le champ \u00ab Coupon \u00bb et cliquez sur \u00ab\u00a0Ajouter\u00a0\u00bb.<\/li><li>Le rabais sera automatiquement appliqu\u00e9 \u00e0 votre commande.<\/li><\/ol>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-2132e1f\">\n                        <a href=\"#collapse-f30523969fcdcaad2efc\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f30523969fcdcaad2efc\" aria-expanded=\"false\" aria-controls=\"Collapse-f30523969fcdcaad2efc\">\n                            \n                            <span class=\"ekit-accordion-title\">O\u00f9 trouver le num\u00e9ro de t\u00e9l\u00e9phone de ma pizzeria locale?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-right-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f30523969fcdcaad2efc\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-2132e1f\" data-parent=\"#accordion-69fcdcaad2efc\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            310-3030 vous mettre en relation avec les \u00e9tablissements Greco les plus proches de chez vous. Vous cherchez plus loin? Les num\u00e9ros de chacun de nos <a href=\"\/fr\/sites\"><b>\u00e9tablissements<\/b><\/a> peuvent \u00eatre consult\u00e9s sur la page \u00ab\u00a0Trouver un \u00e9tablissement\u00a0\u00bb.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-2132e1f\">\n                        <a href=\"#collapse-42e0f1169fcdcaad2efc\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-42e0f1169fcdcaad2efc\" aria-expanded=\"false\" aria-controls=\"Collapse-42e0f1169fcdcaad2efc\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment ouvrir mon propre Greco?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-right-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-42e0f1169fcdcaad2efc\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-2132e1f\" data-parent=\"#accordion-69fcdcaad2efc\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            Pour ouvrir votre propre restaurant Greco, <a href=\"\/fr\/devenez-proprietaire-d-un-greco\/\"><b>Suivez ce lien<\/b><\/a>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1cba63a\" data-id=\"1cba63a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Des questions? Laissez-nous vous aider R\u00e9ponses aux questionsPos\u00e9es de mani\u00e8re r\u00e9currente O\u00f9 trouver de l\u2019information sur les ingr\u00e9dients, les allerg\u00e8nes et les valeurs nutritives? Vous pouvez trouver toutes les informations sur les ingr\u00e9dients que nous choisissons avec soin dans notre Guide nutritionnel. Vous n\u2019avez pas trouv\u00e9 ce que vous cherchiez? Communiquez avec nous. Comment [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-3781","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/new.greco.ca\/fr\/wp-json\/wp\/v2\/pages\/3781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.greco.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.greco.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.greco.ca\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/new.greco.ca\/fr\/wp-json\/wp\/v2\/comments?post=3781"}],"version-history":[{"count":0,"href":"https:\/\/new.greco.ca\/fr\/wp-json\/wp\/v2\/pages\/3781\/revisions"}],"wp:attachment":[{"href":"https:\/\/new.greco.ca\/fr\/wp-json\/wp\/v2\/media?parent=3781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}